Business & Personal Insurance Brokers
Trusted Australian Insurance Experts Since 2003
B Ok Insurance Services delivers professional, experienced, and genuine insurance services Australia-wide. Located on the Gold Coast and Sydney, we serve clients across all Australian states with unparalleled expertise and local market knowledge.
Protecting Australian Businesses & Families Since 2003
B Ok Insurance Services delivers professional, experienced, and genuine insurance services Australia-wide. Located on the Gold Coast, we serve clients across all Australian states with unparalleled expertise and local market knowledge.
Insurance Expertise
Comprehensive coverage solutions
Commercial & Industrial
Construction • Manufacturing • Property • Professional Services
Specialised Risk Management
Fire Protection • Cyber Security • Management Liability • Marine
End-to-End Solutions
Risk Assessment • Claims Advocacy • Policy Management • Compliance
Professional Standards
Industry-leading credentials
Our Mission & Vision
Guided by clear principles and unwavering commitment to our clients' success
Our Mission
To deliver tailored insurance policies on time and on budget by taking the time to understand our clients and learn how their business operates. Every policy is customized, never off-the-shelf.
Personalized solutions that fit your unique risk profile and business needs
Our Vision
To ensure you fully understand your insurance coverage and know exactly what you're protected for, giving you complete confidence when you need to make a claim.
Transparent communication and education that empowers informed decisions
Our Core Values
Transparency
Clear communication about coverage, costs, and claims processes
Expertise
Deep industry knowledge and continuous professional development
Advocacy
Fighting for our clients' best interests in every situation
Meet Our Expert Team
Led by industry veterans with decades of combined insurance experience
Belinda O'Keefe
Managing Director
Experience
20+ years in commercial insurance with award-winning track record
Expertise
Market knowledge and access second to none in the Australian insurance landscape
Recognition
Award-winning insurance advisor respected throughout the industry
"We do the hard work upfront to ensure at claim time your policy responds exactly as you planned. No Surprise just support in your time of need. We value your business as much as you do and provide the dedicated care your insurance program deserves so you can focus on what matters most."
Leadership Philosophy
Committed to being part of your business by making insurance easy to understand while securing quality coverage at reasonable rates
Industry Experience
Decades of combined experience across all insurance sectors and risk types
Professional Recognition
Award-winning service and industry recognition for excellence
Continuous Learning
Regular training and professional development through industry partnerships
Our Team Commitment
Every member of our team is committed to understanding your unique situation and delivering insurance solutions that provide genuine peace of mind. We don't just sell policies – we build lasting partnerships based on trust, expertise, and results.
Local Expertise, Australia-Wide Service
Strategically located offices providing comprehensive insurance services across Australia
Gold Coast Office
Queensland Hub
Office Address
21 Crombie Ave, Bundall QLD 4217
Regional Focus
Our Gold Coast presence ensures we understand regional Queensland's unique business environment and insurance requirements.
Sydney Office
NSW Hub
Office Address
Millers Point NSW 2000
Strategic Location
Our Sydney presence provides direct access to NSW's major commercial districts and construction projects across the state.
Australia-Wide Coverage
Located on the Gold Coast, we serve clients across all Australian states and territories through our extensive network partnerships and digital service capabilities.
Phone
Direct line to Australian brokers
Business Hours
Monday - Friday
8:30am - 5:30pm AEST
Emergency claims: 24/7
Why Choose Independent Insurance Brokers?
We work for YOU, not the insurance companies
Independent brokers provide objective advice and comprehensive market access that direct insurers simply cannot match.
Unbiased Advice
Compare multiple insurers to find the best coverage at competitive prices
We work for you, not the insurance companies
Claims Advocacy
Expert support when you need it most during the claims process
We fight for fair and fast claim settlements
Policy Management
Ongoing policy reviews and management throughout the year
Annual reviews ensure your coverage stays current
Personal Service
Local Australian service with genuine personal attention
Direct access to experienced Australian brokers
Market Access
Access to multiple insurance markets and specialist products
Broader options than single-insurer brokers, giving you more choice and better value.
Long-term Partnership
Building lasting relationships based on trust and results
We're invested in your long-term success
Independent Brokers vs. Direct Markets
| Service Feature | Independent Brokers | Direct Markets |
|---|---|---|
| Market Access | Multiple insurers & markets | Single company only |
| Advice Objectivity | Unbiased recommendations | Company-focused |
| Claims Support | Full advocacy service | Limited support |
| Price Comparison | Compare multiple quotes | Single quote only |
| Ongoing Service | Annual reviews & updates | Basic policy service |
| Expertise | Broad market knowledge | Single company focus |
Experience the Independent Advantage
Join thousands of Australian businesses and individuals who trust independent brokers for their insurance needs. Get objective advice and comprehensive market access.