Financial Services Guide
Last updated: 3 April 2026
About This Guide
This Financial Services Guide (FSG) provides you with important information about B Ok Insurance Solutions and the insurance services we provide. It is designed to help you make an informed decision about whether to use our services.
Who We Are
B Ok Insurance Solutions Pty Limited
- ABN: 56 629 311 708
- Status: Authorised Representative of Ausure Pty Ltd
- Licensee: Ausure Pty Ltd
- Licensee ABN: 94 096 971 854
- Australian Financial Services Licence (AFSL): 238433
Our Services
We are authorised to provide advice and deal in general insurance products including:
- Business Insurance Packages
- Public Liability Insurance
- Professional Indemnity Insurance
- Commercial Property Insurance
- Construction Insurance
- Workers Compensation Insurance
- Commercial Motor Vehicle Insurance
- Management Liability Insurance
- Product Liability Insurance
How We Are Remunerated
As an insurance broker, we are typically remunerated by commissions paid by insurance companies when we arrange insurance on your behalf. These commissions are included in the premium you pay and do not represent an additional cost to you. We may also charge fees for our services, which will be disclosed to you prior to arranging your insurance.
What to Expect From Us
When you engage our services, we will:
- Act in your best interests when providing insurance advice
- Assess your insurance needs based on the information you provide
- Search the market for appropriate insurance solutions
- Explain your insurance options in plain language
- Provide you with Product Disclosure Statements before you purchase
- Assist with claims when needed
- Review your insurance regularly to ensure it remains appropriate
Your Duty of Disclosure
Before you enter into an insurance contract, you have a duty to tell the insurer anything that you know, or could reasonably be expected to know, that may affect the insurer's decision to insure you and on what terms. This duty also applies when renewing, extending, varying or reinstating an insurance contract.
Privacy
We are committed to protecting your privacy. Our Privacy Policy, which sets out how we collect, use, and disclose your personal information, is available at https://ausure.com.au/privacy-terms/
Contact Us
If you have any questions about this FSG or our services, please contact us:
- Phone: 0490 096 339
- Email: Via our contact form
- Address: 21 Crombie Ave, Bundall QLD 4217
- Hours: Monday-Friday: 8:30am – 5:00pm